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Virtual Tour Notification Form
Seattle Made Virtual Youth Tours
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Apply to the Seattle Made Airport Store
Below is an overview of the submission process for the Seattle Made Airport store. While Seattle Made staff does not handle purchasing feel free to reach out (andrea@seattlegood.org) if you have any questions.
Product Categories
- Home Decor, Apparel, Children’s Goods, Accessories, Jewelry, Beauty
- Souvenirs and Regionally Inspired Gifts
- Pre-packaged Specialty Foods. Foods must be pre-packaged and have a minimum of six -month shelf life (with printed expiration dates)
- Nonalcoholic Beverages. There is a small refrigerator available for cold items.
- Alcoholic Beverages. Limited to beer and wine.
Things to Consider
- Smaller-sized items do well, i.e., objects that can easily fit in a carry-on bag.
- Visible Seattle branding (in packaging and tagging) appeals to travelers.
- Please keep in mind that due to the high costs associated with the airport, your wholesale price will be marked up by 2.5%.
- If selected for inclusion, you must be capable of printing UPC and retail labels. Your buyer can create UPC numbers for you, so you do not need to purchase them, but you will need to create the labels. The barcodes can be produced here.
- Offering displays is always a plus.
Submission Overview
- You must be a Seattle Made member to be featured at the store.
- Buyers will review and respond to submissions on the first Friday of the month ONLY.
- This process was set up to ensure a response on all submissions. You may submit outside of those dates but we can not assure a response if you do not submit on the first Friday of the month.
- Buyers will respond to submissions within 3 – 4 weeks. Please be patient. If you do not hear from a buyer in 4 weeks and you submitted on the first Friday of the month you may reach out to confirm your submission. Please cc Andrea Porter, program manager (andrea @ seattlegood.org) on your messaging so we can help assist with confirming a response.
- If buyers do not purchase your line, you may resubmit as you create new product lines.
- The staff of Seattle Made does not handle product selection or buying.
Submission Process
Please send your submission Emily Baker.
ebaker@spi-team.com | 813.396.3639 Ext. 245
Step 1: Send a submission by email
Please send the following items.
- Email Subject Line: Seattle Made Store Submission: Your Business Name: Date
Example – Seattle Made Store Submission: Your Company Name: 1/5/23 - Include that you are a member of Seattle Made and are submitting to the Seattle Made store.
- Please include your contact details, a catalog or photos of your products, and a sales sheet including your wholesale prices.
- Also, we’d suggest highlighting your top sellers. The buyers are very busy and if you offer them your best sellers they are more likely to place a purchase order with you!
Step 2: Follow up your email submission with samples by mail
Send a few top sellers for buyer review. These items will not be returned and may not be added to future invoices. This step is not required but will enhance your likelihood of selection.
Mailing Address:
Stellar Partners, Inc.
c/o Emily Baker
12750 Citrus Park Lane, Suite 210
Tampa, FL, 33625
We hope to see your products featured soon at the store!
Book a Consultation
Forty -five minute consultation sessions are available by phone or zoom appointments. We look forward to getting you the resources you need to grow your business!
Schedule here!
Circular Economy
Close Account
Close Account
Please complete this form to close your Seattle Made account.
Cone & Steiner Demos/Tasting/Sales Opportunity During Seattle Made Week 2019
Current Seattle Made Store Vendor Information
Below is an overview of working with our partners at Stellar Airports. While Seattle Made staff does not handle purchasing, payment, or the day-to-day operations of the store feel free to reach out (andrea@seattlegood.org) if you have any questions. We are here to advocate on your behalf and want this to be a successful endeavor for all those involved!
BUYERS
Buyer
Emily Baker | ebaker@spi-team.com | 813.396.3639 Ext. 245
GENERAL STORE MANAGER
Eunice Lee | elee@spi-team.com | 650.410.0520
GENERAL OVERVIEW
- You must be a Seattle Made member to be featured at the store.
- After you have been selected for inclusion you should receive an order (PO) from an individual buyer at Stellar. In some cases the buyers have assistant buyers so please be aware that subsequent orders may come from assistant buyers.
- Consider adding the Seattle Made logo to your packaging or tags. Visible Seattle branding appeals to travelers.
- Buyers will review new product lines on a rolling basis. Feel free to submit any time you have a new product launch. Please review the submission process to submit new lines.
- Please be patient with buyer inquiries. Buyers are often out on the road but should respond to inquires within 7 – 10 days.
- Buyers should be able to provide you sell-through sheets so you are able to plan production accordingly. Ask your buyer if they can produce a sell-through sheet for you on a quarterly basis.
STEPS TO PROCESS YOUR ORDER
1. Confirm your order with your buyer
Reply “Received” to your buyer and supply chain at supplychain@spi-team.com
2. Create your order including UPC and retail pricing labels
You must be capable of including UPC and retail labels on your products based on your PO order. Stellar can create UPC codes for you, so you do not need to purchase them, but you will need to create the labels. The barcodes can be produced here.
Be sure to include an invoice or packaging slip in your shipment. The store team must verify it against what is included in the box.
3. Ship your order through FedEx
All shipments are paid for by Stellar Airports if they are processed by FedEx on the Stellar Airport account. Please review the attached documents below to ship your items via FedEx. Failure to Comply with Stellar Shipping Guidelines will result in chargebacks or refusal of product.
4. Submit your invoice
Please submit all invoices including your Stellar created invoice number to: stellarinvoices@hmshost.com.
Price Discrepancies – Price increases will not be honored unless approved prior to processing the order.
Discontinued Items – Reply to your buyer and supply chain at supplychain@spi-team.com.
Out of Stock or Backordered Items – Backorders will only be accepted upon approval. Please notify Stellar of any items that will not ship or provide in stock date to request approval for extension. Reply to your buyer and supply chain at supplychain@spi-team.com.
Cancellation Date – Please be sure to ship your order by Stellar’s listed ship date. Stellar will create a cancellation date approximately 3 days after the listed ship date.The system will then cancel out the PO if it is not “received” by Stellar by the cancellation date.
5. Issues with invoices or past due payment Inquiries
For any payment questions, past-due invoices, or credit memos, email (spreadsheet format is preferred and of course reference invoice number) opccustomersupport@hmshost.com
Invoices (example of Net 30) do not start until the order has been processed at the store so please consider shipping time and an additional 2 – 3 days for the store to confirm your inventory before considering an invoice overdue. In most cases, I have recommended waiting a Net 40 from the day items have been shipped before inquiring about an overdue payment.
Direct AP contacts are:
Robert Cohen
Senior Manager, Accounts Payable
Robert.Cohen@hmshost.com
Phone: 240.694.4867 | Mobile: 240.893.1478
Craig Oppenheim
Assistant Manager, Accounts Payable
craig.oppenheim@hmshost.com
AP Department Phone Number:
240-694-4200 and choose option 3 and then option 3 again
Thanks for joining us as a vendor at the Seattle Made store.
We’re excited to showcase your amazing products to locals and travelers alike!
Edit Account
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